Job Description

The Program Director shall be responsible for operating the program, submitting protocols, protocol amendments, and reports to the Department, integrating staff services as described in program protocol, complying with all regulations and responsibility for compliance and adjustments after inspections of the Department, training and supervising staff, security of both medications and patient records, and notifying all patients of the obligations to safeguard take-home medications. The Program Director shall manage the clinic in accordance DEA, federal, State & CARF standards, regulations & guidelines.

Minimum Qualifications

• Bachelor’s degree
• Understanding of Methadone Treatment Clinic operations and outpatient clinic operations
• Understanding of HIPAA, Federal, State & CARF standards & regulations
• Prior experience in a healthcare environment
• Demonstrated organizational skills
• Troubleshooter and problem solver
• Self-starter, able to work autonomously and generate ideas and benefits for the Company
• Customer service focused, eager and energetic
• Excellent interpersonal and communication skills

Operations & Compliance:

• Responsibility for the operation & performance of the Methadone Treatment Clinic (MTC)
  • Manages MTC clinic operations to budgeted/planned results
  • Interviews, hires, trains, evaluates, manages, counsels and terminates subordinate personnel
  • Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
  • Works closely with staff via regular supervision to ensure the completion of  performance goals
  • Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, SMA, CARF, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
  • Identifies cost-saving opportunities, operational efficiencies, etc. and implements
  • Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
• Management reporting
  • Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
  • Provides management reporting to supervisor as requested
• Works closely with Medical Director,  Compliance Manager and QA/QI Coordinator in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
• Becomes familiar with MTC Federal & state laws, regulations, etc. and the application of such
• Becomes familiar with CARF standards and the application of such

Development Responsibilities

• Participates in community relations and development activities to drive and maintain census
• Identifies and implements tactical steps to increase and retain census
• Works with clinic team to insure operations are prepared to handle increased census
• Participates in political activities to keep company connected within appropriate circles such as county board meetings, advisory board meetings, county administrator meetings, etc.
• Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks

MedMark Services, Inc. is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Glass Health Programs are a part of MedMark Services, Inc. and offer competitive salaries and professional, rewarding work environment. 

Please respond with salary expectations.

Please click here to download our Employment Application and email to MedmarkHR@medmark.com